Privacy Policy

1. Information we collect

We collect the information you give us when you request a consultation, submit a project brief or contact us: your name, phone number, email address, city, company and the details of your project.

For project execution we may also receive site addresses, drawings, photographs, measurements and material preferences. Our website server records basic technical data (such as browser type and pages visited) to keep the site secure and working.

2. How we use your data

Your data is the blueprint for our service. We use it to:

Arrange consultations, site surveys and visits.
Prepare customised designs, quotations and proposals.
Keep you updated on timelines, milestones and invoices.
Provide aftercare under our workmanship assurance.
Improve our services and website.

3. Data security & storage

We use encrypted connections (SSL), access-controlled systems and reasonable security practices to protect your information. Only team members who need your data to deliver your project can access it.

We keep project records for as long as needed to deliver the project, honour the workmanship assurance and meet our legal and tax obligations.

4. Third-party disclosure

We do not sell, trade or rent your personal information. We share it only with trusted parties who help us run our business, such as our website host, email provider and our payment gateway, and only as needed for that purpose.

We may disclose information when required by law or to protect our rights, property or safety, or that of others.

5. Cookies

Our website uses only essential cookies needed for it to work. If we add analytics in future, we will update this policy and ask for your consent where required.

6. Your rights

In line with applicable Indian law, including the Digital Personal Data Protection Act, 2023, you may ask to access, correct or delete your personal data, or withdraw consent for us to contact you.

To exercise these rights, email furnifylab@gmail.com. We aim to respond within 30 days.